State Farm® Insurance Agent Bret Denney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda coronado
September 16, 2024
5
out of
5
rating by Linda coronado
"I recently had the pleasure of working with Kirsten Sutton; she was able to help find me an affordable home insurance policy. Kirsten Sutton answered all my questions and assisted me through the process. Kirsten, thank you so much for your professionalism and outstanding customer service."
We responded:
"Linda, thank you for your wonderful review! I'm happy Kirsten was able to assist you in finding a great home insurance policy and answer all your questions. Your recognition of her professionalism and outstanding customer service means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Lydia Carlson
July 22, 2024
3
out of
5
rating by Lydia Carlson
"Note: Unfortunately I received notice they were canceling my policy for no apparent reason and would no longer be servicing my area. Very disappointing. When it comes to insurance I am clueless! My agent Dustin Wright walked me through my options and I ended up getting home and auto coverage with great coverage at a great price! I love State Farm - as someone rear ended my car and they had State Farm. My car was repaired in a week and they paid for my rental. They were so easy to deal with and the auto body shop I used said there is never a problem when dealing with State Farm! Call Dustin! He’s your man!"
We responded:
"Lydia, thanks so much for your business! We agree Dustin is great!"
Holly Arvelo
July 1, 2024
5
out of
5
rating by Holly Arvelo
"This office, specifically Jean is always available and ready to help. Quick, accurate and dependable customer service goes a long way here!"
We responded:
"Holly, I'm thrilled to hear that Jean provided you with quick, accurate, and dependable customer service! We're pleased to have such a dedicated team member who is always ready to assist. Thank you for recognizing our commitment to excellent service. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
CJS Rockin'
June 28, 2024
5
out of
5
rating by CJS Rockin'
"Brett Denney State Farm is a fantastic office!!! I’ve been a customer for many years & they ALWAYS go above & beyond. Their customer service is amazing. They actually care about their customers’ well being. They also get great rates for me which is awesome … I highly recommend this office :)"
We responded:
"Thank you! We're thrilled to hear you've had a fantastic experience with our office! We're pleased to provide amazing customer service and great rates for you. Your recommendation means a lot to us! Looking forward to continuing to exceed your expectations. - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Christy Larsen
June 28, 2024
1
out of
5
rating by Christy Larsen
"Customer service was horrible. The office staff was not knowledgeable and no one hardly called you back. Added stuff that was not needed as well."
We responded:
"Christy, I appreciate your feedback and apologize for the experience you had. Ensuring our team is knowledgeable and responsive is crucial, and I will address these concerns internally. Please reach out if you have any further questions or need assistance. Thank you for sharing your thoughts. Bret Denney - State Farm Insurance Agent, Lakeland, FL"
aleshia wells
June 28, 2024
5
out of
5
rating by aleshia wells
"Jean Jackson made my day!!!! She is a wonderful person and was super nice. I would recommend her to anyone looking for good insurance"
We responded:
"Thank you, Aleshia, for your glowing review of Jean! I'm thrilled to hear she provided you with wonderful service and that you're pleased with your insurance. We're grateful for your recommendation and look forward to assisting you with any future insurance needs! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Drew Nejman
June 28, 2024
5
out of
5
rating by Drew Nejman
"Clayton Smith is a top notch professional. Very knowledgeable about the product and willing to explain all the benefits available. I had a great experience. Would recommend him to anyone!"
We responded:
"Drew, your recommendation is greatly appreciated! I'm pleased to hear Clayton provided you with top-notch service and thorough explanations of our product benefits. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Shannon Hernandez
June 28, 2024
5
out of
5
rating by Shannon Hernandez
"Called in to get some information about coverages. Colby and Clayton were great at answering all of my questions!"
We responded:
"Thank you, Shannon, for sharing your experience with us! I'm pleased to hear that Colby and Clayton provided excellent answers to your coverage questions. We're grateful for your positive feedback and look forward to assisting you further in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Alyssa Rager-Mendez
June 28, 2024
5
out of
5
rating by Alyssa Rager-Mendez
"I’ve been with this agency for the past 2 years and have had a phenomenal experience! Colby is incredibly professional, kind, and helpful! So grateful for this team of superstars!"
We responded:
"Thank you, Alyssa! I'm pleased to hear you've had a phenomenal experience with Colby and our team! We're grateful for your kind words and are elated to have you as part of our insurance family! If you ever need assistance, we're here for you! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Ashley Rager
June 28, 2024
5
out of
5
rating by Ashley Rager
"Colby and Jean thank you so much for servicing my policies!"
We responded:
"Ashley, thank you so much for your 5-star rating and for recognizing Colby and Jean's exceptional service in managing your policies! We're pleased to have provided you with top-notch service and look forward to assisting you with all your insurance needs in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Boo and Friends
June 28, 2024
5
out of
5
rating by Boo and Friends
"Natalie was very helpful! Always love Statefarm they make everything a breeze"
We responded:
"Hi, I'm thrilled to hear you found Natalie very helpful! We're pleased to make your insurance experience a breeze. Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance, our office is here for you! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
KELLY ROLL
June 28, 2024
5
out of
5
rating by KELLY ROLL
"We couldn't be more pleased with the service we have received with Bret Denney's office. We have been State Farm customers for years and whenever we have a question or need additional service we call Tami Grove and she is always prompt and ready to help. The service is exceptional."
We responded:
"Kelly, I'm thrilled to hear you're pleased with the exceptional service provided by Tami at our office! We're grateful for your positive feedback and look forward to assisting you with all your State Farm insurance needs. Thank you for being a valued customer! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Elizabeth Adams
June 27, 2024
5
out of
5
rating by Elizabeth Adams
"Thank you Tami Grove for being fast and efficient, while staying patient and kind."
We responded:
"Thank you, Elizabeth! I'm pleased to hear that Tami provided fast, efficient, patient, and kind service. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
R Grove
June 27, 2024
5
out of
5
rating by R Grove
"Tami is a courteous and trusted insurance expert so I ask her to handle all my policies."
We responded:
"Thank you for trusting me with all your policies! I'm pleased to hear that you find Tami to be a courteous and trusted insurance expert. We're grateful for your confidence in our services and look forward to continuing to provide you with top-notch insurance solutions! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Ryland Adams
June 27, 2024
5
out of
5
rating by Ryland Adams
"Tami Grove is the best. Her professionalism and kindness make insuring our cars easy. Anytime we have needed assistance with anything she is there. Thank you Tami"
We responded:
"Thank you, Ryland! I'm pleased to hear that Tami provided you with professional and kind service for insuring your cars. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Bret Denney, State Farm Insurance Agent, Lakeland, FL"
Lavonne Robinson
June 26, 2024
5
out of
5
rating by Lavonne Robinson
"I had a wonderful experience with Clay set up my insurance for my vehicle. Recommended coverages and was able to save money."
We responded:
"Lavonne, I am happy to hear Clay was able to assist you with your auto insurance! Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
David Douberly
June 21, 2024
5
out of
5
rating by David Douberly
"Bret Denney is an excellent agent and his office staff are top notch! They are always willing to go above and beyond when I need help with a payment or I have insurance needs. Thank you for all you do!"
We responded:
"Thank you, David, for your glowing review! I'm pleased to hear thatour team could assist you with your insurance needs. We're grateful for your kind words and look forward to helping you in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Wyatt Douberly
June 21, 2024
5
out of
5
rating by Wyatt Douberly
"Great staff and agent at my local State Farm agent. Bret Denney and staff are very helpful and always take their time explaining exactly what I need. Thank you for all you do!"
We responded:
"Thank you, Wyatt, for your glowing review! I'm pleased to hear that you find our team at our Lakeland office helpful and informative. We're grateful for the opportunity to assist you with your insurance needs and look forward to continuing to provide top-notch service. Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Chad Williams
June 20, 2024
5
out of
5
rating by Chad Williams
"Amy is a wonderful person and was super nice and helped me out with all my insurance needs I would recommend her to anyone looking for good insurance"
We responded:
"Chad, I'm thrilled to hear that Amy provided wonderful and super nice assistance with all your insurance needs! I'm pleased to know you had a great experience and appreciate your recommendation. If you ever need further assistance, feel free to reach out. Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Dylan Williams
June 20, 2024
5
out of
5
rating by Dylan Williams
"Amy helped me out with everything I needed and was super nice and polite. I will be recommending her to all my friends and family."
We responded:
"Dylan, your recommendation to your friends and family is greatly appreciated! Amy is thrilled to have been able to assist you with everything you needed and is pleased to have provided you with super nice and polite service. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Tung Nguyen
June 12, 2024
5
out of
5
rating by Tung Nguyen
"DANIELLE COLEMAN was awesome to work with. She was super helpful and responsive from the beginning to end. Would definitely recommend her and State Farm."
We responded:
"Tung, I'm thrilled you had a great experience working with Danielle! Her responsiveness and helpfulness are qualities we value in our team. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Edna Colon
June 10, 2024
5
out of
5
rating by Edna Colon
"Hailey was very informative and super helpful. I received super customer service and the help I needed to get the perfect coverage for my vehicle. Thank you!"
We responded:
"Edna, I'm happy you found Hailey to be informative and super helpful in getting the perfect coverage for your vehicle! She is a true asset and we are very lucky to have her on our team! Thank you for choosing our office for your insurance needs, and if you need anything additional, please feel free to reach out! Thank you! - Bret Denney - State Farm Insurance Agent, Lakeland, FL"
Jose Felix Beltran-Morales
April 17, 2024
1
out of
5
rating by Jose Felix Beltran-Morales
"state farm just sucks for sure"
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Osmel labrada v
April 17, 2024
1
out of
5
rating by Osmel labrada v
"Really bad experience . Not a good insurance in my opinion."
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
joseph morales
April 17, 2024
1
out of
5
rating by joseph morales
"Every month they raise the premiums and then they simply cancel your policy. They are very bad insurance. 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮"
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."