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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C. H.

C. H.

June 10, 2026

5  out of  5
rating by C. H.
"I moved our car & disability hospital plan insurance to State Farm. It not only saved us money but we now are receiving personalized exceptional, Customer Service. Check out all the insurance services from home, car, life, disability & more. Melissa and Clayton Clayton with the Bret Denny team really care!"
We responded:
"Thank you for the 5-star review, C.! Here on State Farm Agent Bret Denney’s Team, we are proud to serve our community and appreciate your recognition. "
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Nikayla Gross

June 10, 2026

5  out of  5
rating by Nikayla Gross
"Dustin was so much help! I switched from Geico to State Farm and he made the switch so easy. I would always choose him to help with my auto policy."
We responded:
"We appreciate your review, Nikayla. We are so happy that you had such a wonderful experience with State Farm Agent Bret Denney’s Team here in Lakeland ! "
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Michael Coronado

June 8, 2026

5  out of  5
rating by Michael Coronado
"Super easy to work with! Made my life simple for a change and not complicated. Thanks for your hard work Dustin!"
We responded:
"Thank you for the amazing review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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tee Pee

June 5, 2026

5  out of  5
rating by tee Pee
"Dusty was very professional and very polite, and he called as promised. He helped me with my car insurance and even helped me with life insurance for me and my husband, and life insurance for my granddaughter. Thank you so much, it felt more like I was talking to a family member."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bret Denney’s Team. "
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Michael Soda

June 3, 2026

4  out of  5
rating by Michael Soda
"Great staff and they actually know what they are talking about"
We responded:
"Thank you for your kind 4-star review, Michael! I am so happy to know you had a positive experience with us here on State Farm Agent Bret Denney’s Team. If there are any improvements we can make, please do not hesitate to let us know. "
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Jankyz

June 2, 2026

5  out of  5
rating by Jankyz
"Excelente and Professional service. Thanks"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bret Denney’s Team. "
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Rehnna James

June 1, 2026

5  out of  5
rating by Rehnna James
"Dustin is very informative and very patient while , explaining my policy and answering my questions. He made a stressful decision very easy. Thank you, Dustin for your time and patience."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Cassi Pearson

June 1, 2026

5  out of  5
rating by Cassi Pearson
"Dusrin is a great sales associate"
We responded:
"Thank you so much for the 5-stars, Cassi! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bret Denney’s Team anytime."
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Connor Loynd

May 7, 2026

5  out of  5
rating by Connor Loynd
"Dustin was an absolute pleasure to work with while getting insurance quotes. He took the time to walk through all of the coverage options I requested, but what really stood out was how much effort he put into educating me along the way. He explained everything clearly, helped me better understand what different coverages mean and why they matter, and never made the process feel rushed or sales-focused. Even though I ultimately decided to go a different direction, the experience was excellent and I’d still highly recommend Dustin to anyone looking for an honest, knowledgeable, and genuinely helpful insurance agent."
We responded:
"Connor, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bret Denney’s Team!"
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Sara Szarnych

May 5, 2026

5  out of  5
rating by Sara Szarnych
"Extremely pleasant office and breath of fresh air not getting tossed around a million different departments. Melissa is a an absolute joy to communicate with. Dustin fixed all my problems in a flash. Seriously the customer service here is unmatched."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bret Denney’s Team. "
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Ruthy Ramos

May 1, 2026

5  out of  5
rating by Ruthy Ramos
"If I can give Dustin 10 stars, I would! He was fantastic! I got the best care and the best policy I could thanks to his help and extra care. Much appreciated and would definitely recommend!"
We responded:
"Thank you for the 5-star review, Ruthy! Here on State Farm Agent Bret Denney’s Team, we are proud to serve our community and appreciate your recognition. "
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Tonya Beck

April 23, 2026

5  out of  5
rating by Tonya Beck
"I love the staff and their outstanding professionalism! Thank you Shane and your fellow associates for going above and beyond always! I seem to set the bar high and they exceed my expectations all the time! Thank you!!"
We responded:
"Wow, thank you for the 5-star review, Tonya! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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rashawn green

April 16, 2026

5  out of  5
rating by rashawn green
"Kirsten was amazing an very helpful!"
We responded:
"Thank you for the fantastic review, rashawn! We are always here to help with your insurance needs here in Lakeland . "
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Beatriz Valenzuela

April 15, 2026

5  out of  5
rating by Beatriz Valenzuela
"Lindsey West was so helpful; her communication was fast, and she was able to assist me and answer all my questions."
We responded:
"Beatriz, thank you for your wonderful review of State Farm Agent Bret Denney’s Team!"
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Debbie Brickhaus

April 12, 2026

5  out of  5
rating by Debbie Brickhaus
"We had such an amazing experience working with Lindsey! She helped us save a significant amount on our car insurance and made the entire process quick, easy, and stress-free. Her professionalism, responsiveness, and attention to detail really stood out. She took the time to make sure we understood everything and found the best option for our needs. If you’re looking to save money and work with someone who truly cares, we highly recommend Lindsey. She went above and beyond for us!"
We responded:
"Thank you for your kind review of State Farm Agent Bret Denney’s Team. We appreciate it!"
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Leon Rehak

April 8, 2026

5  out of  5
rating by Leon Rehak
"It is an outstanding office to deal with and the people are helpful and knowledgeable."
We responded:
"Thank you so much for the 5-stars, Leon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Corrie O'Neal

March 31, 2026

5  out of  5
rating by Corrie O'Neal
"Lindsey was amazing. Thank you very much."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bret Denney’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lakeland ."
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Diana Stavros

March 22, 2026

5  out of  5
rating by Diana Stavros
"Dustin is fantastic to work with. Very knowledgeable, responsive and detailed. Highly recommend."
We responded:
"We appreciate your review, Diana. We are so happy that you had such a wonderful experience with State Farm Agent Bret Denney’s Team here in Lakeland ! "
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Ellen Randolph

March 18, 2026

5  out of  5
rating by Ellen Randolph
"ISSAC was very helpful and informative to my needs for auto insurance. He helped me to switch to Sate Farm with ease. I really appreciate you ISSAC. THANKS AGAIN!😊"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bret Denney’s Team! We deeply appreciate your kind words here in Lakeland . "
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DEBBIE FLYNT

March 17, 2026

5  out of  5
rating by DEBBIE FLYNT
"Thanks for all your help. You all make it easy to assist me. Thanks 😊"
We responded:
"Wow, thank you for the 5-star review, DEBBIE! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Oksana Yarmolyuk

March 17, 2026

5  out of  5
rating by Oksana Yarmolyuk
"Kristen was very helpful and provided a couple quotes for me very quickly. Thank you, Kristen for your help!"
We responded:
"Oksana, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bret Denney’s Team here in our Lakeland office. "
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Robert Kall

March 16, 2026

5  out of  5
rating by Robert Kall
"Isaac was very helpful and professional.I made the process very smooth"
We responded:
"Robert, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bret Denney’s Team here in our Lakeland office. "
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Greg F

March 14, 2026

5  out of  5
rating by Greg F
"EJ Hernandez was very helpful switching my policy over to State Farm. Saved me 200$ per month for better coverage than I previously had. He walked me thru the whole process and even called my previous insurance and helped me cancel and got me money refunded from them."
We responded:
"Thank you for the amazing review, Greg! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Taylor Duffy

March 10, 2026

5  out of  5
rating by Taylor Duffy
"Kirsten helped me save over $100/month on car insurance, she was quick and efficient as well!"
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bret Denney’s Team—we are always here to help!"
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Joshua Douglas Jr.

March 3, 2026

5  out of  5
rating by Joshua Douglas Jr.
"not my favorite thing to do (pay bills) but state farm always is super friendly. Melissa helped me today, thanks twin ur the goat for sending that email"
We responded:
"We appreciate your review, Joshua. We are so happy that you had such a wonderful experience with State Farm Agent Bret Denney’s Team here in Lakeland ! "