Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miriam Quintana

Miriam Quintana

September 4, 2026

5  out of  5
rating by Miriam Quintana
"First, after shopping for car insurance State Farm had the best offer (strongly suggest contacting them!) Shane made the process efficiently, effortless and painless. He also assisted in canceling my current policy without any issues. It was definately a pleasure!!!"
We responded:
"Miriam, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lakeland. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Bret Denney and Team "
Profile photo of Pam Capen-Scroghan

Pam Capen-Scroghan

September 3, 2026

5  out of  5
rating by Pam Capen-Scroghan
"EJ was great in helping me with my insurance.I have had State Farm for my vehicles and home in Maine for years and decided to stay with them here in Florida.Best rate i have been quoted for my vehicle. Thank you EJ!!!"
Profile photo of Sharon Hollings

Sharon Hollings

September 3, 2026

5  out of  5
rating by Sharon Hollings
"The service I received from Issac was professional and efficient. State from is now my go to place for car insurance"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lakeland to know you had such a great experience with us. "
Profile photo of Lauren Turbeville

Lauren Turbeville

September 2, 2026

5  out of  5
rating by Lauren Turbeville
"Dustin was amazing! I work 7-5 and was not able to do phone calls so they were able to get me all the information I needed over text with only one call to finalize everything. Dustin is knowledgeable and made the entire process so simple. I cannot recommend this agency enough!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lakeland. "
Profile photo of Doris Holzinger

Doris Holzinger

September 2, 2026

5  out of  5
rating by Doris Holzinger
"Big shout out to Robert. Robert was patient, kind. He appeared very knowledgeable, did not rush and answered every question. He is an asset to this office."
We responded:
"Thank you so much for the 5-star rating, Doris! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Bret Denney "
Profile photo of Lamiakia Smith

Lamiakia Smith

September 1, 2026

5  out of  5
rating by Lamiakia Smith
"Omg Isaac Frazier is the absolute best! He’s so compassionate and goes over and beyond to help his clients in every way possible. It was truly a blessing and honor to work with him for my car insurance! Thank you State Farm! You guys are simply amazing!"
We responded:
"Wow, thank you for the 5-star review, Lamiakia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Cassandra Miller

Cassandra Miller

August 31, 2026

5  out of  5
rating by Cassandra Miller
"Great customer service, helped cancel my old car insurance and set up new car insurance at a great price."
We responded:
"cassandra, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Diana Villegas

Diana Villegas

August 31, 2026

5  out of  5
rating by Diana Villegas
"Easy. Great communication and needs assessment."
We responded:
"Thank you so much for the 5 stars, Diana! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Flaviane Pimenta Carvalho

Flaviane Pimenta Carvalho

August 26, 2026

5  out of  5
rating by Flaviane Pimenta Carvalho
"Robert did an amazing job, he was quick, and efficient, and kind. He was able to get me such a better priced policy. I highly recommend Robert."
We responded:
"Hi Flaviane, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bret Denney, Your State Farm Agent "
Profile photo of Debi Paul

Debi Paul

August 17, 2026

5  out of  5
rating by Debi Paul
"EJ was very helpful in providing me with the information I needed to make the decision to switch my current auto insurance policy from Geico to State Farm. He was able to find better coverage at a lower cost through State Farm. He was informative and courteous and I would recommend him highly if you have any insurance needs. Thank you EJ!"
We responded:
"Debi, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Lakeland insurance team! - Your State Farm Agent, Bret Denney "
Profile photo of Nicole Lee

Nicole Lee

August 17, 2026

5  out of  5
rating by Nicole Lee
"I had a great experience working with EJ to find an insurance policy that fit my needs and, most importantly, my price range. He was extremely respectful, helpful, and patient throughout the entire process. He took the time to answer all of my questions, explain my options, and make sure I felt comfortable with my decision.
EJ was professional, understanding, and genuinely made the process much easier than I expected. I truly appreciate all of his help and would definitely recommend him to anyone looking for insurance and great customer service!"
We responded:
"Nicole, thank you for the amazing review! Our Lakeland insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Bret Denney, your State Farm Agent "
Profile photo of David Scheid

David Scheid

August 17, 2026

5  out of  5
rating by David Scheid
"Danielle was very knowledgeable and helpful."
We responded:
"Thank you so much for the 5 stars, David! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of zoe carroll

zoe carroll

August 15, 2026

5  out of  5
rating by zoe carroll
"EJ was great helped me save money by switching to them! Definitely would recommend him to friends and family!"
We responded:
"Thanks so much for the amazing review, zoe! We really appreciate your support here in Lakeland. Just reach out anytime if you need us - we’re here for you. "
Profile photo of atilio jarquin

atilio jarquin

August 14, 2026

5  out of  5
rating by atilio jarquin
"Outstanding job and patience to everyone."
We responded:
"Thank you so much for your kind review, atilio!  If you need insurance assistance, we are just an email or call away! - Bret Denney, your State Farm Agent   "
Profile photo of Devon Denson

Devon Denson

August 13, 2026

5  out of  5
rating by Devon Denson
"Dustin was awesome to work with he took care of me with great customer service and very professional! Thanks Dustin!"
We responded:
"Wow, thank you for the 5-star review, Devon! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Loften Simpkins

Loften Simpkins

August 10, 2026

5  out of  5
rating by Loften Simpkins
"Dustin was very professional and organized explained everything in detail I would definitely refer State Farm Dustin to my friends and family,and I'll be able to get renters insurance and auto for less than I was paying before"
We responded:
"Thank you so much for the 5 stars, Loften! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Greg Day

Greg Day

August 8, 2026

5  out of  5
rating by Greg Day
"Thanks to EJ for excellent customer service and helping me to save a significant amount on my policy versus previous insurer."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lakeland insurance team. "
Profile photo of Bobbie Deridder

Bobbie Deridder

August 6, 2026

5  out of  5
rating by Bobbie Deridder
"Jeremy was very friendly,& Helpful. This is the first time I ever had to get insurance on my own, so it was all new to me. He took care of everything for me. What a nice young man he will do well for this company. We need more people like him in this world.

Thank you so much, Jeremy

Barbara"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Larry Skipper

Larry Skipper

August 6, 2026

5  out of  5
rating by Larry Skipper
"Very good customer service. Saved me money."
We responded:
"Larry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lakeland insurance team is always here and happy to help. "
Profile photo of April Solomon

April Solomon

August 6, 2026

5  out of  5
rating by April Solomon
"Issac was absolutely amazing. He helped me with everything I needed. Definitely would recommend him to anyone needing insurance."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Daniel Patrick

Daniel Patrick

August 5, 2026

5  out of  5
rating by Daniel Patrick
"Isaac was amazing. Called got a quote. He followed up by text my preferred method of communication. When I got ready to make the switch called and got the same quote months later. Customer service is 1000%!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Meghan

Meghan

August 3, 2026

5  out of  5
rating by Meghan
"I had a great experience Ej went above and beyond to help me save money I am very happy with my choice and thank you again EJ for all your help."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Bret Denney’s team. "
Profile photo of Rich Morton

Rich Morton

July 28, 2026

5  out of  5
rating by Rich Morton
"Jordan and Jeremy were both top notch. Explained details and great customer service!"
We responded:
"Thank you so much for your kind review, Rich!  If you need insurance assistance, we are just an email or call away! - Bret Denney, your State Farm Agent   "
Profile photo of Sam Trigilio

Sam Trigilio

July 24, 2026

5  out of  5
rating by Sam Trigilio
"Isaac Frazier is kind man that's not pushey and very knowledgeable about insurance"
We responded:
"Hi Sam, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Bret Denney’s team.  Please reach out to us if any questions come up!  - Bret Denney’s Insurance Team "
Profile photo of Wolf Pack

Wolf Pack

July 24, 2026

5  out of  5
rating by Wolf Pack
"Dealt with Jordan and it was a pleasure to talk over my plan that i was choosing. He explained what would be best and suited for me and made it that easy to choose state farm."
We responded:
"Wolf, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "